Frequently Asked Questions
Everything you need to know about bringing Hikari Spirits into your home.
What makes Hikari Spirits home products unique?
Our collection is inspired by the philosophy of 'Hikari' or light. Each piece is curated for its ability to enhance the ambiance of a living space through minimalist design, sustainable materials, and artisanal craftsmanship.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days. For handcrafted or oversized furniture items, please allow up to 14 business days for specialized delivery and handling.
Do you offer international shipping?
Yes, we ship to over 30 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.