Returns & Exchanges
At Hikari Spirits, we want your home to glow with satisfaction, which is why we offer a 30-day return policy on all unused home decor and artisanal items. If your selection doesn't perfectly complement your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Pack with Care
Carefully place the item in its original packaging, ensuring all protective inserts are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at a local courier.
Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing